Return & Refund Policy

We stand behind our products and want you to have the best experience possible. If you’re not completely satisfied with your order, you have 30 days from the date of delivery to request a return.

How to Start a Return

To initiate a return, reach out to our team at hello@campiocoffee.com 

Once your request is reviewed and approved, we’ll provide instructions on where and how to send back your item. Please note that returns sent without prior approval will not be accepted.

For any questions regarding returns, feel free to contact us at hello@campiocoffee.com 

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please inspect it upon arrival and contact us immediately. We’ll assess the issue and work quickly to resolve it for you.

Exchanges

If you need a different item, the fastest way is to return your original purchase first. Once the return is processed and accepted, you can place a new order for the product you want.

Refunds

Once we receive and inspect your return, we’ll notify you of the refund approval status. If approved, the refund will be processed back to your original payment method within 10 business days. Please note that some banks and payment providers may take additional time to reflect the funds in your account.